The Role of GCCs in Shaping India’s Business Landscape

The Role of GCCs in Shaping India’s Business Landscape

On 16th Jan 2025, Smt. Sumita Dawra, Secretary, Ministry of Labour & Employment,Government of India, highlighted India’s position as the “GCC Capital of the World” at the“Conference on Future of Jobs” in New Delhi. And the experts at IOS Relocations couldn’tagree more! With the largest base of 17% of global technology capability centers, GCCs are … Read more

On 16th Jan 2025, Smt. Sumita Dawra, Secretary, Ministry of Labour & Employment,
Government of India, highlighted India’s position as the “GCC Capital of the World” at the
“Conference on Future of Jobs” in New Delhi. And the experts at IOS Relocations couldn’t
agree more!

With the largest base of 17% of global technology capability centers, GCCs are transforming
corporate operations in India. Scroll down to read how GCCs are reshaping India’s business
landscape, from their influence on the economy to their role in driving technological
advancements and job creation.

What are Global Capability Centres (GCCs)?

Global Capability Centres (GCCs) are no longer a foreign concept, but in simple terms, they
are hubs that power global operations with specialised expertise. Initially focused on cost
efficiency, they’ve now become strategic centres driving innovation, R&D, and technological
advancements.

India’s Emergence as a Hub for GCCs

India’s rise as a prominent hub for Global Capability Centres (GCCs) is driven by its strategic
advantages in talent, digital infrastructure, and government support. The country’s thriving
ecosystem has made it the top destination for GCCs, transforming global business
operations.

  • India offers an unmatched talent pool, particularly in technology, data science, and digital services, which is key to driving the success of GCCs.
  • Government initiatives like “Make in India” and “Aatmanirbhar Bharat” have created a supportive environment for businesses to establish and expand their GCCs in the country.
  • Today, India hosts over 1,700 GCCs, generating $64.6 billion in export revenue and employing over 1.9 million people, as per the latest report by Nasscom-Zinnov India.

Key Sectors Driving GCC Growth in India

1.Innovation & R&D as the Driving Pillars

Over 90% of GCCs in India have shifted focus from basic operational tasks to advanced
functions such as research, development, and product innovation. With a projected $110
billion in revenue from the sector by 2030 (as per a report by Deloitte), Indian GCCs are key
players in the global innovation landscape. They contribute significantly to advancements in
AI, IoT, cloud computing, and deep-tech, positioning India as a global leader in technological
innovation.

2. Job Creation & Workforce Upskilling

India’s GCC sector directly employs over 1.9 million professionals, with projections
suggesting this number will reach 2.8 million by 2030. Beyond job creation, GCCs have been
instrumental in upskilling India’s workforce, preparing it for the demands of the digital
economy. As a result, India now boasts a $180 billion digital talent pool, positioning India as
the world’s largest exporter of digital skills, with professionals trained in data science, AI,
machine learning, and automation.

3. R&D Ecosystems

GCCs in India are driving global R&D efforts, with the country housing over 60% of MNC
R&D centres worldwide. These centres contribute more than $40 billion in annual R&D
investments and play a significant role in shaping the intellectual property portfolios of global
companies. Indian GCCs have seen a 42% increase in patents filed, particularly in sectors
like biotech, automation, and deep-tech, further reinforcing India’s global competitiveness.

4. Foreign Currency Inflow

India’s GCCs have contributed significantly to the country’s foreign exchange reserves, with
an estimated $28 billion in foreign currency inflows annually (as cited by Nasscom). These
inflows are projected to grow by 15% year-on-year as MNCs continue to expand their
operations in India. This influx of foreign currency has bolstered India’s economy, supporting
infrastructure development, education, and innovation.

Conclusion

As we move into 2025, Global Capability Centres (GCCs) will continue to be a driving force
behind India’s economic growth and technological advancement. With a rapidly expanding
talent pool, significant job creation, and a growing influence in global innovation, India is
well-positioned to remain the preferred destination for GCCs. The ongoing evolution of these
centres will only strengthen India’s role as a key player in the global business landscape,
making it an essential hub for multinational companies looking to stay competitive in an
increasingly digital world.

To learn how IOS Relocations can assist in setting up your GCC in India, please contact us
at +91 91521 22888 or email us at iosinfo@iosrelocations.com.

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